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FAQ

What kind of payments do you accept?

We process all orders using VISA, MasterCard, Discover, American Express and Paypal. If you have a PayPal account, you can use this choice to pay quickly and easily. Ghpnutrition.com's website uses a secure server with SSL (secure sockets layer) for payment processing. Ghpnutrition.com payment and customer information is encrypted to ensure our customer's privacy.

 What are your ordering policies?

Customers must submit the correct billing address for their credit card when ordering items on the website. First time customers (except military customers) must have items shipped to the billing address of the credit card. Orders will not be fulfilled if the billing address does not match the one on file at the credit card's bank. Orders will be voided if we do not receive the correct billing information of the credit card within two days of the order. As always, we have the right to refuse any order.

 What are your shipping policies?

All orders are shipped via UPS or USPS.  The cut off time for orders to ship the same business day is 2 P.M. EST. Items shipping to a post office box or military address must be sent via USPS.  Please remember that UPS may require a signature on deliveries. Someone might need to be available to sign for the package.

What about Military orders?

We ship to FPO and APO addresses. Orders are shipped via USPS Priority Mail and most orders take 1-2 weeks to arrive to their destination.

Can I return my order for a refund?

Ghpnutrition.com will issue a refund for returned items, less shipping charges. Items may be returned within 30 days upon receipt provided they are unused and unopened. No exceptions will be made.

What are your pricing policies?

We are not responsible for typographical errors and all prices are subject to change. Ghpnutrition.com does offer price matching on comparable in-stock items. We will not be undersold! Bulk discounts are available for qualifying orders. Health Clubs and other wholesale accounts are welcomed. Please call for wholesale pricing or use the contact us link at the top of the website's home page. 


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